In these difficult and uncertain times, we’d like to send you our best wishes and hope that you are keeping safe and well. While we know this is a challenging time, we keep our online shop running as usual. We hope you stay safe and healthy. Best wishes - JewelleryByZM

PERSONALISED STERLING SILVER  JEWELLERY

Handmade in the UK

We gladly accept returns, exchanges and cancellations
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Earrings (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.